This site requires Javascript to be enabled in order to be displayed correctly. HOW TO

Amy Herzog Designs, LLC Privacy Policy

AHD Solutions, LLC (dba Amy Herzog Designs, here referred to as AHD) is committed to honoring the privacy and security of visitors to the AHD website. In particular, we will abide by the policies set forth below while this privacy policy remains in effect. If you are a registered user of the AHD website, we will notify you of any changes to this policy before they take effect.

DATA PRIVACY

AHD has established a privacy program, directed by a chief privacy officer, designed to help us respect and protect your data privacy rights. This privacy policy includes AHD’s European Union - U.S. Privacy Shield Statement and its Swiss-US Safe Harbor Privacy Statement.

To become a registered user of the AHD website, you will have to provide us with your e-mail address so that we may advise you of changes to our services, changes to the privacy policy and to provide other personalized communications and services to you. The use of our site entails your providing information concerning your physical measurements so that we may generate patterns of clothing that will fit you properly.

You have the right to access your information at any time; your email address can be viewed (and changed) from your account management page, and all measurement information can be found in the “measurements” section of your account. Should you be unable to locate the information in this way, please direct inquiry to the Privacy Officer (information below).

We will not sell or provide such information to any third parties other than in an aggregated manner that makes it impossible to associate the dimensions that you provide with you or your email address. If we ever engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we will provide you with an opt-out choice to limit the use and disclosure of your personal data.

When you contact AHD to obtain service and support you may be asked for certain personal data. AHD does not use the personal data you provide to market directly to you without your permission. We do not share your personal data with third parties for their direct marketing purposes. We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. AHD is potentially liable for onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield.

INTERNET PROTOCOL ADDRESS

We may use your Internet Protocol address to help diagnose problems with our server and to administer the AHD website. Your Internet Protocol address is used to help identify you for the duration of a session and to gather broad demographic information.

CLICKSTREAM DATA

As you browse the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes called "clickstream" data, can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use, the address of the website from which you linked to the website, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of the website and how they navigate through it; and we may engage a third party, such as Google Analytics, to analyze the clickstream data and provide us with reports regarding the use of the AHD website. We will only use this information to improve the website. Any collection or use of clickstream data will be anonymous and aggregate, and we will not use it to extract any personally identifiable information.

CONSENT TO PROCESSING

By providing any information to the website, all users fully understand and unambiguously consent to the collection and processing of such information for the purposes described herein.

OTHER DISCLOSURES

AHD reserves the right to abide by any valid legal process, such as a search warrant, subpoena, or court order, seeking access to information provided by users of the website in order to comply with such process. AHD reserves the right to transfer any information obtained from or about you, including but not limited to your e-mail address, data obtained from internet protocol addresses and clickstream data, to a purchaser or prospective purchaser of the AHD website and its related business.

LINKED SITES

The website may contain links to other sites, including links for the purpose of processing payments. Other sites may also reference or link to the website. AHD is not responsible for the privacy practices or the content of such other sites. AHD does not collect or retain credit card, bank account or other payment data through its website.

CHILDREN

The website is not directed nor targeted to children and does not collect personally identifiable information about them.

USER’S ACCEPTANCE OF THIS POLICY

By visiting the website, you signify your assent to the terms of AHD’s privacy policy. If you do not agree with the terms of this privacy policy, please do not use the website. We reserve the right, at our sole discretion, to change, modify, add, or remove portions from this privacy policy at any time. Your continued use of the website following the posting of changes to these terms means you accept these changes; but, as stated above, we will advise our registered users of any changes to this policy before they take effect.

If you have any questions or comments regarding privacy issues on the AHD website, please use the following mailbox: [email protected]

SECURITY

We take security very seriously. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and AHD will be free from unauthorized access by third parties. Users of the website use it at their own risk

COOKIES

Cookies are data files that are written onto your computer by a website. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. To the extent website usage information is developed in connection with your IP address through session cookies, we will only use this information to facilitate your use of the AHD website.

You can prevent the deposit of cookies on your computer or disable any cookies already stored on your computer by managing the security and cookies functions of your web browser, but doing so may stop our website from functioning properly. We will infer from your continued use of the AHD website after having had access to this policy that you have consented to our cookie policy.

WEBSITE USAGE

AHD may observe your activities, preferences, and transactional data relating to your use of this website. While we may collect or log this information, we do not identify you or match this information with your other personal information (such as your IP address). We may use this collected or logged information to diagnose website technical problems. AHD or our authorized service providers also may use this information to track aggregate traffic patterns throughout this website.

PAYMENT PROCESSORS

Our payment processors may use cookies in order to personalize your experiences and adapt their website functionality to your preferences. If you are visiting a URL other than customfit.makewearlove.com, you should consult the cookie policy of these web sites. AHD does not control their use of cookies.

HOW TO CONTACT US

In compliance with the US-EU Privacy Shield and US-Swiss Safe Harbor Principles, AHD commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact AHD at:

Chief Privacy Officer
Amy Herzog Designs
P.O.Box 370335
West Hartford, CT 06107

EU-US PRIVACY SHIELD FRAMEWORK

AHD complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. AHD has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/


In compliance with the EU-US Privacy Shield Principles, AHD commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact AHD at:
Chief Privacy Officer
Amy Herzog Designs
P.O.Box 370335
West Hartford, CT 06107

[email protected].


AHD has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. 

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. AHD is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

US-SWISS SAFE HARBOR FRAMEWORK

AHD also complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. AHD has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http://www.export.gov/safeharbor/

 

In compliance with the US-Swiss Safe Harbor Principles, AHD commits to resolve complaints about your privacy and our collection or use of your personal information. Swiss citizens with inquiries or complaints regarding this privacy policy should first contact AHD at:
Chief Privacy Officer
Amy Herzog Designs
P.O.Box 370335
West Hartford, CT 06107

[email protected].


AHD has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Last modified October 4, 2016.